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Last modified
31 Jan. 2000
by T.Schwede

 

 

 

 

 

 

 

Feedback and bug reports


Your feedback is not only welcomed, it is higly useful as it keeps us aware of any problems. So far, we have received numerous reports of happy users, which keeps us happy too and helps us to continue to improve the Swiss-PdbViewer.

You can also send us a list of what you would like to see in future versions, and I will try to satisfy you (no guarantee of course).

Concerning bugs, we will do our best to fix them providing you send us an exact report of what's wrong. That means that when you find a bug, try to reproduce it and send us the following informations:

  • What version of Swiss-PdbViewer do you use ?
  • On which platform ?
  • What is the exact operation that causes the problem, and in which condition ?
  • Does the problem concern every PDB file or just a specific one (if so, send me the incriminated file)

Example

Hi !

I've noticed a problem with the version 3.5 for Linux:
the program crashes when I perform the following operations:

- open file 1abc.pdb
- open file 1def.pdb
- Magic fit of 1def onto 1abc
- Bring the layer 1def to front
- Generate a structural alignement.

The program crashes during the last operation.

My computer is a Pentium 300 with 32Mb of memory, RedHat Linux, and I don't run any fancy extensions.

J. Smith